Raising transparency and trust in insurance with AI
How AI can materially improve transparency and trust across the insurance value chain.
C-level executive · Board member · Author
For over two decades I've helped insurers across the MENA region and beyond turn digital ambition into working, profitable reality. This is where I publish my writing, white papers, and thinking on what actually moves the industry forward.
What I do
I've spent my career at the forefront of change: as a C-level executive inside insurers and global TPAs, a co-founder, a management consultant at Bain & Company, and a leader in AI and big-data companies. The common thread: turning innovative technology into measurable improvements in profitability and efficiency, without losing sight of the real, physical world insurance actually operates in.
Today I'm Managing Director & Co-Founder of Axxion Claims Settlement Services in Dubai, Head of MENA at The Digital Insurer, a board member across several ventures, and a lecturer on the world's first mini-MBA in Digital Insurance.
GCC Insurance Daily
Regulation, governance, AI, and people moves across the region's insurers, updated daily.
Writing & research
Practical, no-nonsense pieces on digital transformation, AI strategy, and building insurers ready for the new normal.
How AI can materially improve transparency and trust across the insurance value chain.
What the new UAE insurance law means for motor-claims handling, documentation, and process.
The widening gap between EV adoption and the region's capacity to repair them safely.
Keynote speaker
Keynotes on AI, insurance, and real-world transformation, for boards, operators, and insurtechs.
Latest thinking
Short, practical notes on AI, motor claims, and insurance regulation across the GCC — published as I write them.
The regulator is the easier half of the explainability problem. A claims manager who has to tell a policyholder why the file went the way it did is the harder audience, and a probability distribution gives that person nothing to…
11 reactions · 1 commentRead on LinkedIn → 4 Aug 2026Today's press release - our intent is to increase focus on the insurance law that's been in effect since September 2025 and will be enforced from this Septmber 2026 Thanks, Anand and Al Tamimi & Company for doing this with us at…
10 reactions · 1 commentRead on LinkedIn → 4 Aug 2026Four separate instruments now bear on the same claims decision, and the firms treating them as four projects are the ones that will run out of time. Federal Decree-Law No. 6 of 2025 sets the governance obligations and pulls…
17 reactions · 2 commentsRead on LinkedIn → 4 Aug 2026Nobody has yet built the habit of asking a model whether a repair estimate is defensible. Anthropic's Economic Index ranks the clerical side of a claim 29th out of 718 occupational task groups by share of AI usage, and the…
15 reactions · 7 commentsRead on LinkedIn →